{"id":482,"date":"2022-11-30T13:48:50","date_gmt":"2022-11-30T18:48:50","guid":{"rendered":"https:\/\/veloenvios.com\/?page_id=482"},"modified":"2022-11-30T13:53:16","modified_gmt":"2022-11-30T18:53:16","slug":"reclamacion","status":"publish","type":"page","link":"https:\/\/veloenvios.com\/index.php\/reclamacion\/","title":{"rendered":"Reclamaci\u00f3n"},"content":{"rendered":"\t\t<div data-elementor-type=\"section\" data-elementor-id=\"54\" class=\"elementor elementor-54\">\n\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-35ceee09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"35ceee09\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22b418d5\" data-id=\"22b418d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-178fbeff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"178fbeff\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a4b01a3\" data-id=\"1a4b01a3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3afe23a5 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3afe23a5\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><span class=\"elementor-heading-title elementor-size-default\">iniciar reclamaci\u00f3n<\/span>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2586bef5\" data-id=\"2586bef5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3495dd0e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3495dd0e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u00bfQu\u00e9 debo hacer si mi env\u00edo sufre un siniestro o p\u00e9rdida?\n<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72346910 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72346910\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45279e41\" data-id=\"45279e41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1f10c2c6 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f10c2c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6dad866f\" data-id=\"6dad866f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d681000 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d681000\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Debes iniciar reclamaci\u00f3n y adjuntar:<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c19619c elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"5c19619c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:150}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-weight: 400;\">1- Carta relatando lo sucedido Firmada por el representante legal, en caso de ser persona natural la carta la firma el remitente\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Asunto: Reclamaci\u00f3n N\u00famero de la gu\u00eda\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">&#8211; Hechos\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">&#8211; Pretensiones (valor a reclamar)\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">&#8211; Direcci\u00f3n de notificaci\u00f3n (y correo electr\u00f3nico)\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">&#8211; N\u00fameros de contactos\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">2- Copia de la gu\u00eda con la que se realiza el despacho\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">3- RUT actualizado y fotocopia de la c\u00e9dula del representante legal, en caso de ser persona natural copia de la c\u00e9dula.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c70f4e elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"0c70f4e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:150}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Esta documentaci\u00f3n se deben enviar f\u00edsica o digital a la l\u00edder de servicio al cliente de la ciudad donde est\u00e9 ubicado el cliente, la reclamaci\u00f3n puede ser radicada por el remitente o destinatario de la mercanc\u00eda, el tiempo para emitir la notificaci\u00f3n es de 12 a 15 d\u00edas<\/span><b> h\u00e1biles<\/b><span style=\"font-weight: 400;\">, despu\u00e9s de haber recibido la documentaci\u00f3n completa.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_joinchat":[]},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/veloenvios.com\/index.php\/wp-json\/wp\/v2\/pages\/482"}],"collection":[{"href":"https:\/\/veloenvios.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veloenvios.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veloenvios.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veloenvios.com\/index.php\/wp-json\/wp\/v2\/comments?post=482"}],"version-history":[{"count":2,"href":"https:\/\/veloenvios.com\/index.php\/wp-json\/wp\/v2\/pages\/482\/revisions"}],"predecessor-version":[{"id":490,"href":"https:\/\/veloenvios.com\/index.php\/wp-json\/wp\/v2\/pages\/482\/revisions\/490"}],"wp:attachment":[{"href":"https:\/\/veloenvios.com\/index.php\/wp-json\/wp\/v2\/media?parent=482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}